A summary of everything shipping for your studio this quarter — new tools to run smarter, engage deeper, and grow faster.
Tools to streamline day-to-day operations, strengthen financial controls, and stay compliant.
Cap the spots allocated to Wellhub, USC, and myClubs independently. Take back pricing control over your inventory — no more over-allocating to third-party channels.
Initiative: Govern aggregator integrationsAutomated last-minute session filling. When a class has low attendance, SmartFill sends targeted offers to eligible members at a price floor you define — a studio-owned alternative to aggregator discounting.
Initiative: Optimise session managementThree new public API endpoints enabling partners and enterprise clients to automate scheduling, build custom marketing flows, and connect aggregator tools.
Initiative: Ecosystem connectivity for enterpriseFull redesign of subscription contract creation and management. Faster setup, clearer benefit configuration, improved pause and billing flows. New backoffice end of May; legacy migration early June.
Initiative: Make subscriptions the backbone of predictable revenueNew role management pages in Settings. Studio managers can create, assign, and control staff access levels more clearly — fewer permission errors, less admin overhead.
Initiative: Backoffice revampA compliant cooling-off window for online purchases, starting with subscriptions. Members can cancel within the legal period — keeping your studio fully compliant across regulated European markets.
Initiative: Tackle compliance issuesThree redesigned webshop pages for faster day-to-day product and inventory management. Targeting release by 30 June.
Initiative: Backoffice revampRedesigned Playlist and On Demand sections with improved usability for managing videos, ebooks, and playlists.
Initiative: Backoffice revampTransaction fees deducted in real time via Stripe, replacing end-of-month billing. Clearer, more predictable fee structure — no more month-end surprises.
Initiative: Optimise studio transactionsPOS expanding beyond the initial pilot. First wave of new studios onboarding now — unlocking seamless in-person payment capture alongside your digital flows.
Initiative: New revenue and retention opportunitiesFiscal compliance for studios operating in the Basque Country, Spain. All invoice-signing obligations met under local law — supporting bsport's expansion across DACH and Europe.
Initiative: Tackle compliance issuesNew revenue insights dashboard with a unified view across all channels, payment types, and product types. Built on new data models for improved accuracy and speed.
Initiative: Insights / BIAI-generated summaries embedded directly in your Insights pages — explaining performance trends, flagging risks, and recommending next actions. Milestone 1 (bookings) nearing completion.
Initiative: Summaries, recommendations & alertsML model that recommends when to cancel, update, or add sessions to maximise fill rate and revenue. Recommendations surface directly in your backoffice. Target: end of Q2.
Initiative: Summaries, recommendations & alertsExtends Insights to work across multiple locations — giving group owners a consolidated performance view without switching between studios.
Initiative: Insights / BINew report showing how revenue is consumed over time through pass usage, credit usage, and deferred revenue.
Initiative: Insights / BIMarketing automation, smarter segmentation, and a fully redesigned member app experience.
Fully rebuilt campaign flow with CRM-standard patterns. Clearer history, fewer errors, better performance tracking. Engineering complete — shipping 30 June.
Initiative: Redesign the communication experienceRedesigned automation builder with a clear Trigger → Conditions → Actions structure. Easier to build, easier to debug. Engineering complete — shipping 30 June.
Initiative: Redesign the communication experienceSegment builder redesigned for clarity and speed. Filters are easier to configure and dramatically faster to run. Targeting 30 June.
Initiative: Advanced segmentation engineReady-to-use audience templates: inactive members, at-risk clients, regulars, trials, and more. Launch campaigns immediately without building audience logic from scratch.
Initiative: Advanced segmentation engineMembers manage bookings for their whole family from one account. Completed and live.
Initiative: Branded app full redesignRevamped purchase flows for webshop products and credit packs. Live for branded app pilot clients.
Initiative: Branded app full redesignPush notification handling rebuilt end-to-end — simpler architecture, more reliable delivery. Live.
Initiative: Branded app full redesignStudios can send in-app popup campaigns directly to members within the branded app. Live for pilot clients.
Initiative: Branded app full redesignSimplified appointment booking and management directly in the app. Development ~90% complete.
Initiative: Branded app full redesignMembers complete studio signup forms directly in the app — no more switching to a web browser.
Initiative: Branded app full redesignStatus key
Released to all studios
Limited pilot — ask your Account Manager
Shipping this quarter
Targeted for Q2; may slip