Making the switch to modernity
Most boutique fitness studios owners are aware of Mindbody; as the biggest corporation in the studio management industry, some may have chosen to sign up with them without considering other options. Mindbody has become an established player in the health and wellness industries, but it begs the question — is bigger always better?
If you are searching for a platform that is built on innovation while continuously developing features that respond to their partners’ needs, bsport can be the Mindbody alternative you’ve been looking for. The search stops here! bsport is a platform that boasts a modern user interface and doesn’t suffer from the technical dept and clunky back-end other softwares struggle with.
Read on to see why Mindbody clients want to go from bigger to better with bsport.
Top 3 reasons Mindbody Customers switched to bsport
1. Customer service
Tired of being left on read and not feeling seen? That seems to be a problem that arises often for many MindBody customers. At bsport, you won’t be just another customer; and we have a customer service rating of 4.6 on Capterra to show for it.
The difference is thanks to a dedicated Account Manager that is assigned to your account. From the beginning, you’ll have one, steady person by your side that understands the ins and outs of your business, someone you will build a trusting relationship with over time.
Starting with a demo from one of our Account Executives to the personalised treatment from our Account Managers, you will always have top service in your own language, from specialists who share the same native language as you. Nothing lost in translation, no communication gaps to leave you wondering.
2. Native Marketing Tools
Your software should offer you an experience that’s truly all-in-one, marketing included! bsport’s marketing suite is developed all in-house, meaning you never have to leave the platform to carry out the marketing strategy you need for your studio. Integrations such as Mailchimp are simply not needed.
Our marketing suite offers features to attract new clients, foster member loyalty, and boost revenue. By creating beautiful email campaigns fast with the help of our AI email tool Coachmail, crafting custom forms with just a click, and tagging members based on behaviour, you have all the powerful marketing tools at your disposal. Goodbye extra costs, hello member engagement!
3. Streamlined booking experience
A premium booking experience is what sets you apart from the competition. bsport puts your client experience at the forefront, with white-label apps and website widgets customised to your studio’s brand colours, logo, and fonts. Your members will never have to leave your website when they book, with everything staying all within your studio’s website.
This personalised member experience fosters loyalty and trust from the get-go. New members have it easy when signing up — One-Click Booking means they can register for their first class and pay all within seconds, without the hassle of navigating through several pages and forms. bsport’s booking experience is designed for acquisition and retention all in one.
Features & qualities built for flexibility & control
Waitlist management that actually makes sense
The point of a waitlist is to maximise the attendance in your studios. That’s why bsport’s waitlists are built with flexibility in mind — hassle free for both your studio and end users. With bsport, studios can close waitlists a certain amount of time before class, only charging when a student joins a class, not just to be on the waitlist. Without these settings, students may be notified just minutes before a class; unable to get to the class on-time, they will miss it and still get charged. This results in your team having to go back and manually add credits back, wasting time and frustrating customers along the way.
On top of that, you can choose exactly how you want waitlists to be set up: whether that is one a first-come, first-served basis, or on one-at-a-time intervals through multichannel communication.
Unlimited in-depth reporting
Reporting is at the heart of a healthy business. That’s why we offer you reporting that is unlimited and fully customisable, included within the system from the start! Get quick visual data at a glance, and add as many filters as you’d like such as classes most attended within a certain time period, under a certain teacher, etc. Make as many reports as you’d like, always with free exports — no extra add-ons needed and available at every package level.
At bsport, we believe your data is YOURS: to analyse, to sort through, to ponder over. At Mindbody, your data is owned by the company who can use it freely.
Seamless Migration Without Interruption
Switching platforms to grow your business involves a crucial moment: migrating your members' data. We acknowledge the significance of this transition and prioritise it. Unlike Mindbody, bsport ensures a smooth, secure, and swift migration of your data with a dedicated team.
From upcoming sessions and bookings to purchase histories and payment methods, all your past activities seamlessly transfer to your bsport platform. With us, you can confidently switch platforms without any interruptions to your operations.
Monthly rolling memberships
Give flexibility to your clients with secured revenue for you by offering the possibility for people to book in advance for the following month, no need to wait until a new month starts. Plus, there is no limit on monthly rolling contracts.
Credit & subscription autonomy
Mistakes happen. Easily restore credits due to late cancellations or extenuating circumstances in one click. Forget having to manually create a free pass to restore credits and give peace of mind to both staff and students.
Edit, pause and set duration periods on subscriptions. Whether you want to make changes to an invoice and price, update all future debits, or just make a one-off change, everything is synchronised across the board.
Budget friendly, inclusive pricing
Value is the name of the game when managing a boutique fitness studio where every cost matters. bsport offers you a more affordable platform that won’t break the bank all while providing you with a feature-rich platform that works for you 24/7.
Our payment processing fees are some of the lowest in the industry - rest assured that the revenue you earn stays with you.
Ready to upgrade your studio experience?
While Mindbody may be the name many studio owners know, bigger doesn’t always mean better. More and more studios are making the switch to bsport — not just because it’s a modern alternative, but because it’s built with your growth, flexibility, and day-to-day needs in mind.
From intuitive booking tools and built-in marketing features to transparent pricing and next-level customer support, bsport goes beyond the basics to offer a full studio management solution that works for you — not the other way around. You’ll never be left chasing support tickets, struggling with clunky tech, or paying extra for tools you should already have.
With bsport, switching platforms isn’t a risk, it’s a strategic move. Our dedicated team ensures a seamless migration, so you can make the leap with confidence and start seeing results from day one. It’s time to move from complexity to clarity, from being just a number to being truly supported.
Make the switch to bsport and experience the better way to run your studio. Book your free demo today!
