The search for the best platform
When searching for a boutique studio platform on the market, it’s not an easy decision. If you’re reading this, you already know the impact your management platform has on every aspect of your studio.
Are you struggling to offer your members the premium experience you expect? Your software should be helping you optimise the best you can, all while saving you time.
Let’s talk about your solution — not just any software, but one that understands the needs of a boutique studio. Something elegant yet powerful. Something that lets your studio have the flexibility it needs to stay unique while offering a support system that never falters. That’s where the decision becomes pivotal.
There are many options out there. Two of the most talked-about platforms are bsport and Momence. Both offer tools that claim to streamline studio operations, and are feature-rich, but not all tools are created equal. If you're a boutique fitness studio that values a premium client experience, personalisation, and strong support — bsport emerges as the clear winner.
Why bsport wins for boutique studios
Let’s break down the key reasons why bsport is the better choice. This isn’t just on paper, but in the day-to-day running of your studio.
1. Price: Transparent and transaction-friendly
Running a studio is all about managing margins, and the wrong platform can quietly eat into your revenue. bsport not only offers some of the lowest transaction fees in the market at 1.99%*, but it also comes with transparent up-front pricing. That means every transaction puts more money in your pocket!
Momence, on the other hand, charges 2.5% + 20p per transaction, and many users report price hikes once they're locked in. That adds up quickly and eats into every booking.
With bsport, what you see is what you get with no surprises and no creeping costs.
2. White label and personalisation: a seamless customer journey
A boutique studio thrives on brand trust and loyalty. With bsport’s white-label solution, your brand stays front and center — from your custom branded mobile app to the website booking widget. Clients never have to leave your website.
This means fewer clicks, less confusion, and more trust, ultimately translating into higher conversion rates.
Momence, in contrast, redirects clients away from your site to their platform. The result? A disjointed customer experience that feels more like using a third-party app than engaging with a boutique service that holds your brand though and through.
3. Customer service: real partnership, not just support
bsport offers a dedicated Account Manager to each of our studios who becomes a partner in your success. From onboarding assistance and migration at the start, to optimising your system, or thinking of a question you might need clarification on — you’ll always have someone who knows your business inside and out.
Momence’s customer service has a mixed reputation. Users report inconsistent support, long response times, and a lack of personal attention. Having a different person assisting you every time creates confusion and the need to explain yourself multiple times.
For a boutique business, responsive, human service matters, and bsport delivers.
Designed for the premium boutique studio experience
bsport doesn’t just meet the needs of boutique studios, it’s built around them. From pilates, box, spin, and fitness, bsport fits into your studio’s routine perfectly. Every feature is designed to maximise the efficiency of you and your team so you can continue to grow.
Here are some of the standout capabilities that make bsport the go-to for studios who care about features that deliver:
White label booking experience in fewer clicks
With bsport, your studio stays the star. Branded apps and widgets make booking feel like a natural part of your studio's digital presence. Clients never leave your site or get redirected — they trust the process and convert more easily.
Smartlists for smart marketing
Segment your audience for laser-focused communication. Create personalised offers and campaigns with bsport’s advanced Smartlists feature which is a game-changer for engagement and retention.
Master Account for multi-locations and franchises
We know that for business-minded people, your mind is on one thing: growth! If you run multiple studios or are expanding, bsport’s master account allows you to manage different locations under one dashboard. Unified, scalable, stress-free, bsport is an expert at allowing you to scale with grace.
Payroll with profit insight
Get more than just basic payout tracking. With bsport, you can see net profit per teacher, helping you make informed business decisions that lead to real growth.
Private room & studio hire
Need to book out rooms for events, private sessions, or sub-leasing? bsport’s dynamic private booking tool gives you full control over your space down to the room. Momence doesn’t currently support private room bookings.
Why bsport is the smarter choice
Both bsport and Momence are capable platforms. But if you run a boutique studio that’s all about curated experiences, brand identity, and high-touch service, bsport delivers where it matters most.
From transparent pricing and lower fees, to a seamless branded booking experience, advanced features, and responsive support, bsport is more than software. It’s a strategic partner built to help boutique studios thrive.
In the end, the right technology isn’t just about features but about fit. And for boutique studios that want to offer something truly special, bsport is the better fit: for you, your team, and your clients.
If you’re ready to see how bsport can be your perfect fit, book a demo with us today!
*Stripe fees may vary depending on country and payment method
