bsport vs Mindbody: Switch to the modern alternative

Having completed its merger with ClassPass in 2021, Mindbody is one of the biggest corporations in the studio management industry. However, is bigger always better?

If you’re searching for a platform built on innovation while continuously developing features that respond to their partners’ needs, bsport is the Mindbody alternative you’ve been looking for.

bsport boasts a modern user interface that’s easy to use, unlike older platforms that may feel weighed down by outdated technology.

Read on to see why Mindbody clients want to go from bigger to better with bsport.
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Top 3 reasons bsport is the preferred Mindbody alternative

1. Customer service

Tired of being left on read and not feeling seen? That is something the larger platforms may struggle with. At bsport, you won’t be just another customer – we have a customer service rating of 4.6 on Capterra to prove it. 

The difference is thanks to a dedicated Account Manager who is assigned to your account. From the beginning, you’ll have one steady person by your side who understands the ins and outs of your business, someone you will build a trusting relationship with over time. 

From the demo you book with one of our Account Executives to the personalized treatment you get from our Account Managers, you will always have top service in your own language. Nothing is lost in translation, and no communication gaps that leave you wondering.

2. Native Marketing Tools

Your software should offer you an experience that’s truly all-in-one, marketing included! bsport’s marketing suite is developed entirely in-house, meaning you never have to leave the platform to carry out the strategy you need for your studio. Integrations such as Mailchimp are simply not needed.

Our marketing suite offers features to attract new clients, foster member loyalty, and boost revenue. You can create beautiful email campaigns fast with the help of our AI email tool Coachmail, craft custom forms with just a click, and tag members based on behavior. Goodbye extra costs, hello member engagement!

3. Streamlined booking experience

A premium booking experience is what sets you apart from the competition. bsport puts your client experience at the forefront, with white-label apps and website widgets customized to your studio’s brand colors, logo, and fonts. Your members will never have to leave your website when they book.

This personalized member experience fosters loyalty and trust from the get-go. New members have it easy when signing up — One-Click Booking means they can register for their first class and pay within seconds. Forget the hassle of navigating through several pages and forms. bsport’s booking experience is designed for acquisition and retention all in one.

Platform features built for flexibility & control

Waitlist management that actually makes sense 

The point of a waitlist is to maximize attendance in your studios. That’s why bsport’s waitlists are built with flexibility in mind. They’re hassle-free for both your studio and end users. With bsport, studios can close waitlists well before class starts, so you only charge when a student joins the class – they don’t pay just to be on the waitlist. As a result:

• Students don’t forfeit the cost if they’re unable to get to the class on time 
• Your team don’t have to manually add credits back, wasting time and frustrating customers along the way 

On top of that, you choose exactly how you want waitlists to be set up: whether that is on a first-come, first-served basis, or on one-at-a-time intervals through multichannel communication.

Unlimited in-depth reporting

Reporting is at the heart of a healthy business. That’s why unlimited and fully customizable reporting is included from the start!

• Get quick visual data at a glance
• Add as many filters as you’d like – such as classes most attended within a certain time period, under a certain teacher, etc. 
• Make as many reports as you’d like, always with free exports at every package level
• No extra add-ons needed

At bsport, we believe your data is YOURS: to analyze, to sort through, to ponder over.

Seamless Migration Without Interruption

Switching platforms to grow your business involves a crucial task: migrating your members' data. bsport acknowledges the significance of this transition and prioritizes it. The platform ensures a smooth, secure, and swift migration of your data, guided by a dedicated team.

From purchase histories and payment methods to upcoming sessions and bookings, all past and ongoing activities seamlessly transfer to bsport without interrupting operations.

Monthly rolling memberships

The ability to automatically book each month in advance gives members flexibility, while also securing your revenue stream. Plus, there is no limit on monthly rolling contracts.

Credit & subscription autonomy

Forget having to manually create a free pass after late cancellations or extenuating circumstances. You can easily restore credits in one click, giving peace of mind to both staff and students.  

Edit, pause and set duration periods on subscriptions. Whether you want to make changes to an invoice and price, update all future debits, or just make a one-off change, everything is synchronized across the board.

Budget friendly, inclusive pricing

Value is the name of the game when managing a boutique fitness studio, because every cost matters. bsport offers you a more affordable platform that is feature-rich platform and works for you 24/7. 

Our payment processing fees are some of the lowest in the industry - rest assured that the revenue you earn stays with you.

‍Ready to try the best of the Mindbody competitors?

More and more studios are making the switch to bsport – not just because it’s a modern alternative, but because it’s built with your growth, flexibility, and day-to-day needs in mind.

From intuitive booking tools and built-in marketing features to transparent pricing and next-level customer support, bsport goes beyond the basics to offer a full studio management solution that works for you — not the other way around. You’ll never be left chasing support tickets, struggling with clunky tech, or paying extra for tools you should already have.

With bsport, switching platforms is not a risk; it’s a strategic move. Experience the smart way to run your studio. Book your free demo today!