Membership management tools

Your plans, your rules

Build memberships your way, without fixed models or forced compromises.
Three diverse people in workout attire holding yoga mats and smiling in a gym.

Retention starts here

Offer memberships that match how people train

Create weekly, monthly, or annual subscriptions with limited, unlimited, or credit-based class passes. Your business model adapts to your studio—not the other way around.

Super easy sign-up

Members can join, renew, upgrade, or switch plans online or in-app. No annoying paperwork or friction at the front desk.

Dashboard showing 100 first-time clients with 14.9% increase, 35 returning customers with 124% increase, weekly overview bar chart with waitlist, confirmed, and cancelled statuses, and revenue of $37,446 with 124% increase depicted by line graph.

Clear insights for faster decisions

See what drives retention and revenue, from trial conversion to pass performance, so you can create offers and communications that really land.

Built-in member messaging

Send emails, SMS, and app notifications from one place to nurture your community and make sure they keep coming back.

Stay in control with clear rules

Set commitment terms, cancellation policies, and access rules once, and let the system handle the rest. No more awkward moments.

One system, any studio

For multi-location brands, templates make it easy to share offers and deliver a consistent member experience. One membership can work across studios, with clear data separation where required.

"I have lot of clients who are regulars now, it's really important that they've got something simple that they know they can use, like the booking system and the app that that they like."

Jodie, Founder at Reform & Glow

FAQ Key things to know

What essential membership management features should my boutique studio look for?

The right management system handles the background work so you can focus on your members. For boutique studios, this means finding tools that support flexible pass creation, automated membership renewals, simple class scheduling, and easy spot selection.

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Can I offer flat-rate monthly memberships, or do I have to use a credit system?

You have complete control over how you sell. We know some members prefer a straightforward flat-rate monthly fee, while others like a credit-based system for drop-ins or specific class packs. bsport allows you to set up and offer both at the same time, making your pricing easy for your community to understand.

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Will I lose my existing members if I switch my studio to bsport?

We understand that changing software is a stressful time, and protecting your current community is your top priority. bsport is built to make the transition smooth for your members. Our team securely migrates your active memberships and data, ensuring your members simply log into a better booking experience without missing a beat.

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How does bsport help retain new members and keep them from churning?

Retention directly ties back to the member experience. If your background operations are glitchy, your members will notice. bsport provides a clear, branded booking journey that makes attending classes easy. You can also use our automated marketing tools to set up welcome journeys and check-ins based on actual member behavior.

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Can I use the software to gather feedback from my studio community?

Yes. Understanding your community's needs is important for sustainable growth. Using bsport’s automated marketing features, you can easily set up targeted emails or SMS messages that trigger after a member completes a specific class or reaches a milestone.

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Can I customize memberships for different locations in my franchise?

Yes. For multi-location franchises, growth only works when the brand experience stays consistent. bsport’s platform allows you to create a shared subscription that members can buy in a studio and use in other.

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