Journeys advanced marketing

Build targeted campaigns in minutes, not hours

Build personalized marketing campaigns without starting from scratch. bsport pre-builds your segments and recommends content, so less of your time goes into setup.

Trusted by 3,500+ studios worldwide

Marketing built around your members

Triggered by real behaviour

Campaigns can be set up to kick in when a member’s activity changes, such as when a trial ends or a key milestone is reached.

Reach ready-made Journeys

Choose pre-built segments based on real member behaviour, including churn risk and guidance on how likely they are to convert.

Personalized offers, perfectly timed

Get AI recommended incentives for each Journeys, based on the offers they are most likely to respond to.

Joined-up messaging

Start with an email, follow up with a notification, then nudge by SMS, all in one automated sequence that you can track in one place.

Build emails with AI support

Bring back inactive members or convert more trials through strong email marketing, with the support of bsport AI.

Know what’s working

See which campaigns drive bookings, conversions and returning members, then use those results to guide what you send next.

Hear from our customers

"With the audience (Journeys) tool  integrated into the platform, we can run marketing campaigns that are 100% personalized, giving us a coherent proposition that's totally aligned with what our members expect."
Charlotte, Coach & Assitant Manager, The Sanctuary Group
7
brands
7.3x
growth in booking over 5 years

FAQs

How is Journeys different from bsport's standard marketing tools?
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The standard tools let you send campaigns and reach members. Journeys adds pre-built audience segments and automated multi-channel sequences. You also get campaign analytics that show which campaigns are driving bookings.

Do I need to send each message in a campaign manually?
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No. You set up the sequence once and Journeys runs it. When a member's activity changes (a trial ending, a missed session), Journeys sends the right message at the right moment.