Marketing & communication

Stay connected

Smart marketing tools built-in, with AI-powered Journeys segments, personalized recommendations and automated workflows so you know who to contact and what to send.

Trusted by 3,500+ studios worldwide

Intelligent tools for real results

Segment in seconds

Only relevant messages get results. Choose from pre-built Journeys segments based on real member behaviour and get personalized incentive recommendations to drive action.

Emails that look great, fast

Use ready-made email templates or create your own with our easy AI builder. No design or copywriting experience needed.

Reach out on the right channel

Send emails, SMS, and push notifications from one place. Choose the best channel for each message and set up automated workflows in one place.

Make it personal

Use built-in personalization to send messages that feel relevant to each member, with AI recommendations based on their real activity.

Clear insights for faster decisions

See what drives retention and revenue, from trial conversion to pass performance, so you can create offers and communications that really land.

Built-in member messaging

Send emails, SMS, and app notifications from one place to nurture your community and make sure they keep coming back.

Stay consistent as you scale

Share brand-approved templates across all locations, while still giving franchisees the freedom to run their own campaigns.

Make referrals easy

Let members invite friends with a simple referral link. You set the reward and bsport handles the rest.

Hear from our customers

"Tagging clients with Smartlists means our marketing team can send different emails to specific tiers. Anything that helps us deliver targeted, smart communication is a huge win."
Mona, Co-founder at MAD
184%
increase in active members
93%
attendance rate

FAQs

Do I need to write all the campaigns myself?
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No. Ready-made templates give you a starting point for most campaigns. If you want something more tailored, the AI builder helps you write and design emails without copywriting or design experience. For multi-location studios, brand-approved templates can be shared across all locations while each site runs its own campaigns.

Do I need to switch to another platform for marketing?
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No. Marketing is built into bsport. Everything you need to run campaigns and reach your members is in one place, with no extra subscription.

Do I need to pay extra for marketing?
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No. Ready-made templates give you a starting point for most campaigns. If you want something more tailored, the AI builder helps you write and design emails without copywriting or design experience. For multi-location studios, brand-approved templates can be shared across all locations while each site runs its own campaigns.