Stay connected

Smart marketing tools built-in, with AI-powered Journeys segments, personalized recommendations and automated workflows so you know who to contact and what to send.

Trusted by 4,000+ studios worldwide

Intelligent tools for real results

Segment in seconds

Only relevant messages get results. Choose from pre-built Journeys segments based on real member behaviour and get personalized incentive recommendations to drive action.

Emails that look great, fast

Use ready-made email templates or create your own with our easy AI builder. No design or copywriting experience needed.

Reach out on the right channel

Send emails, SMS, and push notifications from one place. Choose the best channel for each message and set up automated workflows in one place.

Make it personal

Use built-in personalization to send messages that feel relevant to each member, with AI recommendations based on their real activity.

Clear insights for faster decisions

See what drives retention and revenue, from trial conversion to pass performance, so you can create offers and communications that really land.

Built-in member messaging

Send emails, SMS, and app notifications from one place to nurture your community and make sure they keep coming back.

Stay consistent as you scale

Share brand-approved templates across all locations, while still giving franchisees the freedom to run their own campaigns.

Make referrals easy

Let members invite friends with a simple referral link. You set the reward and bsport handles the rest.

Hear from our customers

"Tagging clients with Smartlists means our marketing team can send different emails to specific tiers. Anything that helps us deliver targeted, smart communication is a huge win."
Mona, Co-founder at MAD
184%
increase in active members
93%
attendance rate

FAQs

Do I need to write all the campaigns myself?
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No. Ready-made templates give you a starting point for most campaigns. If you want something more tailored, the AI builder helps you write and design emails without copywriting or design experience. For multi-location studios, brand-approved templates can be shared across all locations while each site runs its own campaigns.

Do I need to switch to another platform for marketing?
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No. Marketing is built into bsport. Everything you need to run campaigns and reach your members is in one place, with no extra subscription.

Are the marketing tools included in my core plan?
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The core communication tools you need are built directly into your bsport plan. We don't hide our features behind confusing paywalls. During your demo, your account manager will explain exactly what's included in your quote so you know what you're paying for from day one.

What is the recommended software stack for opening a fitness studio?
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You really only need one platform to run your entire studio. Many new owners try to patch together a booking system, a separate email tool, and an external payment processor. bsport brings your marketing, class scheduling, staff payroll, and payments into a single system. This saves you money and keeps all your member data in one organized place.

Does bsport replace my current email marketing tool?
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Yes. bsport includes a built-in email builder, so you don't need to pay for a separate service like Mailchimp. You can design newsletters, send studio updates, and build automated welcome campaigns directly from your dashboard. Because the tool connects directly to your schedule, you can target specific members without ever exporting a spreadsheet.

Can I set up automated messages for new members?
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Yes. You can create automated email and SMS journeys based on exactly what your members do. You might send a welcome email after their first visit, or a quick check-in text if they have not booked a class in two weeks. This keeps your community engaged in the background while you focus on teaching.

How do I send promotions to specific groups of members?
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bsport uses smart tagging to group your members based on their actual behavior. You can filter your audience to find people who bought a specific trial pass but never purchased a full membership. You can then send a targeted discount just to that specific group to encourage them to return.

Does the platform support text messaging?
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Yes. You can send SMS messages directly through the platform. Text messages have a much higher open rate than emails, making them perfect for urgent updates such as weather-related closures or last-minute waitlist openings. You can also build text messages right into your automated marketing journeys.