About Yogi Bude
Yogi Bude is a yoga studio with heart, located in Hamburg’s Barmbek district. Led by Jenny, who combines her passion for yoga with entrepreneurial spirit, the studio has built a vibrant community in just two and a half years. Alongside open classes, Yogi Bude offers workshops, yoga teacher training programs, and recently introduced Pilates and Barre.
In June of this year, a second studio was opened in the same neighbourhood - a move that also necessitated a change in the booking system.
Challenges Before the Switch
Jenny previously worked with Eversports, but recurring issues led her to search for an alternative:
- Insufficient customer support: Eversports’ customer service was inadequate, repeatedly leading to business-disrupting situations, such as unresolved membership booking issues.
- Limited Functionality: Important features like differentiating revenue from workshops and classes were unavailable. Additionally, payroll required time-consuming manual effort.
- Time-Consuming Processes: Inefficient processes forced Jenny to spend a significant amount of time on administrative tasks, greatly impacting her personal life.
The Switch to bsport
The decision to switch to bsport coincided with the opening of Yogi Bude’s second studio. While the transition posed challenges, the dedicated support of a bsport account manager played a key role in ensuring success.
The wide range of tools offered by bsport, particularly the Branded App, immediately convinced Jenny. Moreover, the costs remained nearly the same as with Eversports, making the decision even easier.
Improvements After Switching
They reply really fast and they always have a solution – this is so important to me because sometimes I just can’t wait days for a response.
- Enhanced Support: Problems were resolved quickly, thanks to improved customer service and a dedicated account manager, significantly simplifying studio operations. Additionally, bsport provides intuitive tools and tutorials that ease the onboarding process for new staff.
- Increased Efficiency: Automated features like fee calculations and the substitute tool have drastically reduced administrative work. For example, Jenny can now organise substitutes with just a few clicks, eliminating the need for countless WhatsApp messages. Another highlight is the automated calculation of teacher fees, linking participant numbers directly to fee rates, saving Jenny the time-consuming manual effort.
- Data-Driven Management: The dashboard provides detailed insights into the studios' performance and is a key tool in Jenny’s daily operations. She uses it to monitor revenue, class occupancy, and outstanding payments. Particularly helpful is the ability to differentiate specific data, such as revenue from workshops versus classes.
- Community Empowerment: The Branded App and the group messaging tool facilitate communication and strengthen the studios' sense of community. Feedback from members shows that the app is not only practical but also modern.
Our members love the app because it makes sign-ins and cancellations so much easier.
Results and Future Goals
Switching to bsport has brought significant improvements to daily operations. Jenny can now focus more effectively on strategic tasks while enjoying more personal time.
It’s given me my personal life back.
In the future, Yogi Bude plans to expand yoga teacher training with new advanced modules, extend the class schedule and introduce new concepts to increase the already high 80% occupancy rate.
Conclusion
bsport has not only brought efficiency to Yogi Bude but also strengthened its sense of community. Jenny’s day-to-day responsibilities are easier, her members are happier, and the studios are well-prepared for the future.
It has made my life so much easier.
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