Arketa alternative for fitness studios

Arketa vs bsport: more value and better support

Comparing bsport and Arketa on pricing, customer support, marketing tools and day-to-day studio management

See bsport in action

Trusted by 4,000+ studios in 40+ countries

bsport results speak for themselves

81%

Revenue increase on
average after one year

99,94%

Platform uptime

92%

Customer satisfaction score

<24 hours

Average time to full resolution

“I chose bsport because it genuinely feels like the most room to grow my business. I love the energy of the team and the collaborative approach — it feels like we're actually building something together. The human connection matters a lot to me too. Being able to hop on a call or get a real response when I need help makes such a difference.”

Salt + Core Pilates & Wellness

Why bsport ?

Why is bsport better than Arketa for boutique fitness studios?

What you get

Pay less in platform fees

A 0.19% platform fee vs Arketa’s 0.74%, with no hidden costs.

Local support from trusted experts

Multilingual teams in your market and timezone, resolving issues within a day.

Marketing tools included

Email, SMS and push campaigns with an AI builder, in every package.

Manage multiple locations together

Share members and passes across studios from one central account.

Pay staff your way

Automated payroll with flexible pay, including commission on third-party bookings.

Set your own booking and membership rules

Flexible memberships, staggered intro offers and limits that prevent overbooking.

Leave payment headaches behind

Accept more than cards, with fixed rates and tracking for every payment.

Book a demo

Features

What you get with bsport compared to Arketa

A beautiful branded app

Intuitive booking in 3 taps that keeps members coming back.

Skip the spreadsheets

Chat with AI to get insights on your studio’s performance, no analyst needed.

Smarter staff management

Easier instructor scheduling, automated substitutions and payroll done for you.

Advanced marketing tools

Automated campaigns based on real member behavior.

Spot churn risks sooner

Re-engage members and fill quiet classes with Smartfill.

Built for multi-location growth

One dashboard for every location, with shared memberships.

Review

Hear from studios using Arketa

"Their app doesn’t work. We have lost hundreds of dollars and our students hate it. What’s the point of a branded app if no one can use it?"

Trustpilot

"Unethical and sketchy service - they will hold your client billing information hostage to keep you from moving to another platform in the future."

Capterra

"Horrible support, I managed to lock myself into a year with them and I'm stuck with really slow customer service. On 1 month and a really bad experience already."

Trustpilot

30 days average migration time

Switching from Arketa?

Keep running your studio while we take care of the switch.

Plan your switch

Dedicated migration specialist

Secure data transfer

No billing until migration is done

“Having done a lot of system migrations… this one (bsport) was actually quite painless.”

The Oak House

1,000s of studios launched

Opening your first studio?

No surprise costs. Everything you need from day one.

Plan your launch

Personalized studio setup

Experienced launch team

Ongoing support as you grow

Frequently asked questions

How does bsport pricing compare with Arketa?

Arketa’s entry price can rise once you add marketing tools, a branded app and variable processing fees (reportedly up to 3.6% on recurring payments). bsport includes core marketing in every plan, charges a 0.19% platform fee compared with Arketa’s reported 0.74%, and has fixed processing rates.

Is bsport better than Arketa for multi-location studios?

bsport gives you one master account for all your locations, with shared memberships across studios and a side-by-side view of each studio’s performance. Some Arketa users have reported separate dashboards for each location and limited customer filtering.

Does bsport offer better customer support than Arketa?

bsport offers local, multilingual support in your timezone, a dedicated account manager, and most issues resolved within a day. Some Arketa customers have reported waiting several days for replies, or weeks for setup calls.

Is bsport better than Arketa for UK and US fitness studios?

bsport has established teams across the UK, Europe and the US, and supports multiple languages, currencies and local payment options. Arketa is a US platform expanding into Europe, and some studios have reported limited language support, currency conversion costs and payment restrictions.

Can I switch from Arketa to bsport without losing my data?

Absolutely. A dedicated migration specialist moves your members, memberships and booking history, and checks everything before launch. You don’t pay for bsport until the migration is complete. Some Arketa contracts run for 12 to 24 months, so check your renewal date and plan your switch early.