Privacy Policy
A few words of introduction
Before going into detail about our use of your personal data, let us start with a fewdefinitionsand explainwhen this Policy applies.
- This Policy aims at complying with our transparency obligations stemming from the regulations applicable to us, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (the "GDPR") and the French “Loi Informatique et Libertés no 78-17 of January 6, 1978” in its latest version in force.
- Personal data is information relating to an identified or identifiable natural person. A natural person is identifiable when he can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his physical, physiological, genetic, mental, economic, cultural or social identity.
We publish the websitehttps://pro.bsport.io/en(hereinafter the "Site"), develop and host applications available on the main application stores to help Sportspersons book sports lessons (hereinafter the "Applications") as well as a web back-office for the managers of partner sports clubs (hereinafter the "Back-Office"). We use the termSolutionto refer to the Site, Applications and Back-Office together.
In this context, we may process personal data concerning:
- Persons who visit our Site (available at https://pro.bsport.io/en), (the "Visitors"),
- Employees/managers of sports clubs who are our business partners and use the Back-Office (the "Partners"),
- Sports clubs’ clients who use the Applications to book sports lessons (the "Sportsperson").
This Policy applies to you if you are in one of the three situations listed above.
However,if you are a Sportsperson, Bsport acts as a processor to the sport clubs for the bulk of the use of your data. In other words,the sport club defines how and why it processes your contact, payment and other data.As such, it is up to the sport club to inform you about its own use of your data. We recommend that youconsult the privacy policies ofthe sport clubs you are visiting to find out more about the processing of your data.
We may update this Policy at any time, for example as a result of legal, technical or commercial changes. We will inform you of any substantial changes, but we recommend that you consult this Policy regularly to ensure that you are aware of the latest version.
1 Who we are
We, BSPORT, a French simplified joint stock company (“société par actions simplifiée”) whose registered office is located at 30-32 BOULEVARD DE SÉBASTOPOL 75004 PARIS, registered in the Paris Trade and Companies Register under number 838 682 011 (hereinafter "We" or "Bsport") are responsible for the use of your personal data for the purposes stated in this Policy.
2 Why do we use your data?
The following table lists:
- The different purposes for which we use your data;
- The data we collect about you;
- The lawful basis we use; and
- How long we keep your data.
Enable youto access our Solutionsand use their various features by depositing strictly necessary cookies and managing SSO.
Data related to:
- the device used to access and use the Site: IP address, technical information concerning the characteristics and operating data of the user's device, operator, operating system, device model, IP address, language choices, date and time of access.
- the parameters and information of the account you used to authenticate via SSO.
Visitors, Sportspersons, Partners.
Ourlegitimate interestin providing you with functional Solutions.
More information in our cookie policy.
Carry out statistical analyses of the performance of our Solutions in order to improve and optimize their features, content and navigation.
Data related to:
- traffic sources: origin of visit (e.g. search engine, direct link, referral site).
- navigation: pages visited, products viewed, clicks made, time spent on each page.
- transactions: information on subscriptions or purchases made, such as amount and product category.
Visitors, Sportspersons, Partners.
Your consent.
More information in our cookie policy.
Create and manage your account / give you access to the Back-Office.
Email address, password.
Partners.
The execution of the Terms and Conditions that bind us.
3 years from the deletion of your accountin order to contact you if necessary.
Support you during your use of our Solutions, with the help of our dedicated customer service.
Email address, telephone number, surname, first name, content of correspondence.
Partners, Visitors.
If you are a Partner:
The execution of the Terms and Conditions that bind us.
If you are a Visitor:
Our legitimate interest in responding to your requests when browsing the Site, in particular when booking a demo.
3 years from the date of the demo/our correspondence in order to contact you if necessary
Send you commercial information about our offers, events, Solutions and carry out satisfaction surveys, take into account your comments on our Solutions.
E-mail address, content of correspondence.
Partners.
Our legitimate interest in promoting and improving our offers. You can opt-out of receiving these communications at any time by using the dedicated hyperlink in the e-mail.
3 years from the deletion of your accountin order to contact you if necessary.
Answer to your complaints about our Solutions.
Email address, telephone number, surname, first name, content of complaint and response from customer service.
Partners.
The execution of the Terms and Conditions that bind us.
5 years from the deletion of your account, for evidentiary purposes in the event of litigation.
Manage all litigation and pre-litigation.
The nature of the data processed depends on the dispute but could potentially include any of the data listed in this table.
Visitors, Sportspersons, Partners.
Our legitimate interest in protecting and defending our rights and interests.
This data is kept until all avenues of appeal have been exhausted in the event of litigation.
Manage requests to exercise individual rights.
First name, last name, contact details, any other personal data targeted by your request.
Visitors, Sportspersons, Partners.
Compliance with our legal obligations.
Proof of identity (if required): deleted once the request has been processed (it may nevertheless be kept for longer, for 6 years from the closing of the request, if there is a high risk of litigation).
For data collected to manage the request: until the request is managed/closed
The answer you receive:6 years from the date of closure of the request.
If your request concerns the right to object to processing in connection with our marketing activities, we will retain your data for 3 years in order to keep our objection list up to date.
3 Do I have to provide my data ?
Some of your personal data is necessary for us to process your request or provide you with our Solutions. At the time of collection, we will specify which information is mandatory (for example, with an asterisk). If you do not provide us with this information, we will unfortunately be unable to respond to your request or provide you with the Solutions you require.
4 Why do we share your data with?
Your data is only transmitted to trusted partners who are strictly authorized to process it, as detailed below. These recipients are bound by strict confidentiality obligations.
We share your personal data:
To authorized internal personnel who need to process your personal data for the purposes specified within section 2 of the Policy such as:
- our sales department,
- our technical service,
- our customer service.
To external recipients such as:
- Public authorities and bodies to whom we must communicate some of your personal data to comply with legal obligations, to protect our rights or those of third parties.
- To our subsidiaries.
- To our service providers such as:
- Hosting providers
- Payment service providers
- Communication service providers (e-mail/text message)
5 Will my data be transfered abroad?
Your personal data may be transferred to countries outside the European Economic Area which do not benefit from an adequacy decision of the European Commission (list available here).
In this context, we undertake to ensure an adequate level of protection for your data, in particular by signing standard contractual clauses with our service providers. You can contact us to obtain a copy of these protections.
6 How to control our use of your personal data
You have the following rights:
- If your personal data has been used with your consent, you have the right to withdraw your consent at any time without affecting the processing carried out prior to the withdrawal.
- You have the right to access and obtain a copy of the personal data we hold about you.
- You can ask for your personal data to be rectified if it is inaccurate or obsolete, and/or ask for it to be completed. If you have an account, it may be easier to modify your own data in the Applications and Back-Office interfaces.
- Under certain conditions, you may request the erasure of your personal data.
- Under certain conditions, you may object to the processing of your data, in particular to marketing e-mails.
- You may request the restriction of your data processing. This right means that your personal data will be kept but will not be used anymore by Bsport.
- Under certain conditions, you can request the portability of your data, i.e. to receive it in a structured, commonly used and machine-readable format.
- You have the right to give us instructions on what to do with your personal data in the event of your death.
Finally, you have the right to lodge a complaint with the competent data protection authority. In France, the CNIL (“Commission Nationale de l’Informatique et des Libertés”) is the national data protection authority. Please contact us before doing so.
7 Contact
If you have any questions, complaints or comments about this Policy or our privacy practices, you can contact us atrgpd@bsport.io.
Thank you for trusting bsport
