Customer support

All the Support You Need to Succeed!

At bsport, we do everything in our power to assist our partners being fully autonomous and provide them with the best customer support.
Smiling woman using a smartphone and laptop with a help search interface showing topics like Stripe payouts and access control.

It all happens here

Reactive customer care team

Our Reactive Customer Care Team is dedicated to providing swift and effective support, ensuring that your basic concerns are addressed promptly and with the utmost attention to detail.

Dedicated Account Manager

Benefit from a dedicated Account Manager who will guide you while you learn how to use the platform, adapt to changes, and grow.

Individual onboarding & videos

Our comprehensive onboarding process with your Account Manager ensures you're fully prepared to use the platform and addresses all your questions. Additionally, you have access to a video library and an article base showcasing the main features of the platform.

Multi-language support

Get support in your own language, with fast responses and a team that understands your studio.

Hands-on, reliable data migration

A dedicated team will manage your migration, ensuring that all your data is successfully transferred when moving to a new platform.

“If you’re worried about the migration, which I definitely was, don’t be — because actually that bit was really easy!“

Abby, Founder, East of Eden