How LiVeri builds a strong community and continues to grow with bsport

About LiVeri

LiVeri stands for an active, mindful lifestyle. In a short time, it has grown from a single yoga studio into a network of multiple yoga and Pilates studios, complemented by a large online platform offering classic fitness classes. In November 2025, a fourth location will open in Essen, continuing the studio’s rapid expansion.

Verena’s background in professional sports still shapes LiVeri today. Her experience showed her the importance of training that strengthens both body and mind over the long term - an approach she brings into every studio.

At the same time, community plays a central role. Each location includes welcoming spaces to relax and connect, creating a safe environment that fosters a strong sense of belonging and contributes significantly to LiVeri’s success.

Challenges before bsport

As LiVeri grew quickly, so did the complexity of its day-to-day operations. It soon became clear that their previous software could no longer support the studio’s development. They needed a system that could automate processes and reduce administrative workload.

No app & unclear multi-location experienceFor Verena, having an intuitive app was essential so members could easily book classes and clearly navigate between locations. This wasn’t possible with their previous solution.

High manual workloadMany processes had to be handled manually: checking attendance, adding participants, managing lists, and operating without direct communication tools.

A smooth transition to bsport

The switch to bsport was well-structured and stress-free. Through several preparation sessions, all settings were configured together, ensuring the team knew exactly what to expect before going live.

“We had full support and were guided every step of the way. Everything was prepared, and I didn’t have to worry.”

Even the go-live on December 23rd, in the middle of the holiday season, went smoothly. Thanks to thorough preparation, the transition was seamless for both the team and members, with no disruption.

How bsport supports LiVeri today

Stronger community engagement

LiVeri uses bsport to stay closely connected with its community. Automated messages and newsletters via Audience and Smartlists remind members about classes, welcome new joiners, or celebrate birthdays.

These small, personal touchpoints make a big difference, helping members feel valued, even outside the studio.

“It’s often the little things you don’t think about. But they make a difference for clients and strengthen our community. I believe that’s a big reason why we’ve been able to grow so much.”

Efficient instructor management

With nearly 80 instructors, organisation is key. The substitution tool allows teachers to manage replacements independently, without long back-and-forth communication.

At the same time, instructors have direct access to their invoices, making accounting more transparent and reducing errors. Many processes that were once manual are now structured and automated, saving valuable time.

Seamless booking & member experience

The bsport app plays a central role. Members can book quickly and intuitively, view their available credits, and discover classes without needing to go through the website.

Check-ins are also simplified: each studio has its own tablet showing only relevant location data, ensuring smooth operations and a great experience from the moment members arrive.

Growing together

LiVeri plans to continue expanding its offering - especially by integrating its own academy for Pilates and fitness instructors.

With bsport, combining livestreams, in-person training, and multiple locations is seamless, opening up new opportunities for growth.

At the same time, community remains at the heart of everything. Through meaningful touchpoints, smart automation, and an offering that connects people long-term, LiVeri is committed to continuing this journey.

“We’re really happy and truly satisfied. I would choose bsport again anytime.”