
Pierre, founder of Yoga Room, spent ten years in Shanghai, where he discovered yoga studios offering a unique experience. When he returned to Belgium, he realised that no similar studio existed in Europe.
So he and his team launched Yoga Room, first in Brussels, then in France and Portugal.
What makes his concept unique? Spacious, modern studios, high-quality facilities and experienced teachers.
Today, Yoga Room has 7 studios and 10,000 members across Europe.
"My aim is to offer the best experience, with an unrivalled range of courses - over 450 lessons a week - teachers from all over the world and studios where everyone feels at home."
With its unique concept, Yoga Room quickly came up against specific needs, revealing a lack of flexibility and attentiveness on the part of their previous supplier. With bsport's agility, they were able to adapt the platform to their service offering, preserving what makes them unique and guaranteeing an exceptional experience for their members.
Our Customer Success team was also there every step of the way to advise and support them, ensuring a smooth integration tailored to their needs.
Thanks to their Master Account, Yoga Room centralises the management of their studios while adapting to the cultural and legislative specificities of Belgium, France and Portugal.
With access to a wealth of data and the ability to create customised views, the Yoga Room team can refine its overall strategy while adapting each studio's strategy to best achieve its objectives.
"Thanks to bsport, we've been able to personalise our dashboards and get a clear view of our performance, an invaluable asset that we didn't have before."
To establish itself as a leader and build customer loyalty, Yoga Room relies on a unique experience and impeccable quality. This is achieved through a premium booking process, integrated directly into their website, optimised teacher management that enables them to attract the best talent, and a personalised application designed to build closer ties with their members.
Immersing members in an immersive experience from their first visit to the site is a challenge. With bsport's personalisation options and seamless integration of the booking process, Yoga Room succeeds in creating a unique and engaging experience from the very first click.
Yoga Room studios are renowned for the expertise of their teachers. Thanks to automated payroll management for their 100 teachers and simplified organisation of replacements, Yoga Room guarantees a consistent quality of service, meeting the expectations of their members.
Yoga Room is continuing its mission to provide its members with a premium wellness service. Having enhanced their offering with Reformer classes, which complement yoga, the Yoga Room teams are now analysing members' data in depth to understand their habits and exceed their expectations.
Thanks to the agility and expertise of bsport, Yoga Room has optimised its internal processes while providing a unique experience for its members. This partnership has consolidated its position as a leader in Europe, enabling it to concentrate on its development while relying on a reliable and scalable technological solution.
With all the features designed to support studio management, bsport is committed to continuing to provide the best experience for all its partners, whatever their ambitions!